Your Safety is Our Top Priority
Enhanced Safety Measures to Address the COVID-19 Pandemic
As a surgical office, we have always maintained the highest levels of sterility in accordance with and exceeding the standards of the American Dental Association (ADA), the Centers for Disease Control and Infection (CDC), and the Occupational Safety and Health Administration (OSHA). However, given the world’s COVID-19 coronavirus pandemic, our infection control processes have been enhanced, ensuring that when you receive care, it is both safe and comfortable.
When you visit our office, you will notice a number of changes made to heighten infection control procedures to ensure the safety of our patients, team and community. These steps, which greatly exceed official recommendations, have been taken to manage potentially hazardous or contagious particles and droplets in the office. These steps include:
• Use of special virucidal (virus-killing) mouth rinses
• Installation of state-of-the-art air purifying units to absorb dental aerosols and contaminants (see below for more information)
• New Personal Protective Equipment (PPE) worn by team members
• Daily office “fogging” with vital oxide as is done in hospitals and vet clinics for maximum disinfection
• Temperature (infrared) taken of each patient and team member (PRIOR to and AFTER work). After patient temperatures are taken, questionnaires must be filled in and patients are asked to wash and sanitize their hands thoroughly before sitting in the reception area.
• Removal of magazines, coffee makers and handouts (which are difficult to disinfect and were removed for your safety)
• Deliveries, vendors and visitors temporarily not granted access to the office
Air Quality is our Priority
Our state-of-the-art extra oral suction equipment, now utilized throughout our practice in both our reception and individual surgery and hygiene rooms, was developed by IQAir, the first company to introduce HEPA filter technology to the world. Portable units allow us complete flexibility for total patient safety.
Appointments are being managed to allow for social distancing between patients. As a result, while we pride ourselves on accommodating patient needs for appointment times, we may temporarily offer you fewer scheduling options than in the past. We are doing our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We are also implementing fully digital, paperless forms for health histories and other necessary information.
We are trying to reduce the number of times we need to check-up on you in the office by increasing the use of teledentistry. Nonetheless, we remain committed to your successful, seamless and predictable treatment.
Patient and Team Responsibilities
If you have had contact with anyone that has been ill, please stay home. Other reasons to stay home would include:
• If you have traveled to a high-risk area or have not been self-quarantining
• If you feel “off” or have a fever, GI or respiratory issues (cough, runny nose, sore throat, shortness of breath, cold sores, malaise)
• If you have any high-risk individuals people in your household
When Arriving for Your Appointment
If you feel well, and have been contacted to keep your visit, please wear a mask to the office. Upon arriving, we will ask you to wash your hands for 20 seconds with the soap we have provided and perform a 1-minute swish with an oral virus killing rinse. All handshaking, hugs, and other physical greetings are to be withheld. We may ask your loved ones and companions to remain outside the office in the lobby during your treatment in order not to expose them to other people unnecessarily.
Keeping Up With Oral Health
Maintaining optimal oral hygiene is even more important in times of stress or medical challenge. Periodontal disease, our main scourge, is a chronic infection of the gums and surrounding tissue. While there is no direct evidence connecting oral infection to COVID-19, we know that the greatest number of complications associated with coronavirus have occurred in patients with underlying conditions. Logic suggests that better oral health supports better general health, including infection- fighting ability.
We are privileged to serve you and look forward to welcoming you back to our office. If you have any questions or concerns, please be sure to contact us at 267-933-4281.